BiteSet

Support

BiteSet builds a nutritionist-written meal plan around your age, weight, height, activity and goal, then scales every plate to the calories you actually need. This page is for getting help, and for deleting your account.

Getting help

The fastest route is inside the app: open You → Support and send a message. It reaches us with your account attached, so we can look at your plan directly.

You can also email letsdev.sohaib@gmail.com. We aim to reply within two working days.

Common questions

• My meals have not appeared. Plans are built for the days your subscription covers. If a day is blank, open Support in the app and we will rebuild it.
• I changed my goal or weight. Your calorie target updates immediately, and the plates on your upcoming days are resized to match.
• I do not eat something. Set your diet, allergies and dislikes under You → Food preferences. Plans avoid them from then on, and you can swap any single meal from the plan screen.
• Managing your subscription. Subscriptions are billed by Apple or Google. Cancel or change them in your App Store or Play Store account settings.

Deleting your account

You can delete your BiteSet account and everything in it from inside the app:

1. Open the app and go to You → Settings.
2. Scroll to Delete account.
3. Type DELETE to confirm.

This removes your account, your meal plans and history, your weigh-ins, your saved recipes, your posts and comments, and any photographs you uploaded. It cannot be undone.

If you cannot reach the app, email letsdev.sohaib@gmail.com from the address on your account and we will delete it for you.

Deleting your account does not cancel your subscription, because Apple and Google hold the billing relationship. Cancel it in your App Store or Play Store account settings.